THE BIG GREEN BUTTON
Line Down Triage Hub is integrated with Spark. So any "Event" that gets triggered from LDTH will automatically let people know and set up the appropriate Spark Room, populate it with the appropriate artifacts, invite people through text, voice, or email.
JOIN LINE DOWN TRIAGE EVENT WITH SPARK MINIMIZED
If you are at your PC working and a Line Down Triage Event occurs that needs your attention, you will be notified even if you don't have the Spark App open.
JOIN LINE DOWN TRIAGE EVENT SPARK DESKTOP
Once you open up the Spark Desktop App on your PC you will be alerted to the event that needs your attention.
JOIN LINE DOWN TRIAGE EVENT DESKTOP
From your PC you can click on the "Big Green Button" and join the active Spark Room that was automatically created by Line Down Triage Hub.
JOIN LINE DOWN TRIAGE EVENT
MOBILE
If you have the Spark App running on your mobile device you will receive notification of the Line Down Triage Hub Event where you can touch the "Big Green Button" and join the active Spark Room that was automatically created by Line Down Triage Hub.
JOIN LINE DOWN TRIAGE EVENT MOBILE
You will be able to participate in the Spark Room from your mobile device.
JOIN LINE DOWN TRIAGE EVENT
SMS
Users can also choose to receive notification of a Line Down Triage Hub event through a normal text message. In this case the event has triggered a WebEx virtual conference call which can be joined by simply touching the link on their mobile device.
